Frequently Asked Questions
Everything you need to know about shopping with The Monroe Institute.
What is your standard shipping timeframe?
We offer standard shipping which typically takes 3-5 business days for domestic orders. International shipping times vary by location, usually arriving within 7-14 business days.
What is your return and exchange policy?
We accept returns and exchanges within 30 days of purchase, provided the items are in their original, unworn condition with all tags attached.
How do I determine my correct size?
Please refer to our detailed Size Guide located on each product page. We provide measurements in both inches and centimeters to ensure the perfect fit.
Are your materials sustainably sourced?
Yes, The Monroe Institute is committed to ethical fashion. We prioritize organic cotton, recycled fibers, and responsible manufacturing processes in all our collections.
What payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express), PayPal, Apple Pay, and Google Pay for a secure checkout experience.
How can I track my order?
Once your order has shipped, you will receive a confirmation email containing a tracking number and a link to monitor your package's progress.