Returns & Exchanges

At The Monroe Institute, we want you to feel as confident in our high-fashion pieces as you do in your own skin; therefore, we offer a 30-day window for returns and exchanges on all unworn items with original tags attached.

1

Initiate Your Request

Visit our online returns portal and enter your order number and email address to select the items you wish to return or exchange.

2

Prepare Your Package

Carefully pack your items in their original packaging, ensuring all designer tags and security seals remain intact to qualify for a full refund.

3

Ship It Back

Affix the prepaid shipping label provided via email to your parcel and drop it off at any authorized courier location.

4

Quality Inspection & Refund

Once our atelier receives and inspects your return, your refund or exchange will be processed within 5-7 business days to your original payment method.

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30-Day Window

Return within 30 days of delivery

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Free Returns

Prepaid shipping label provided

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Fast Refunds

5-7 business days processing